Residents

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Pay Rent Online

Please choose the property to submit your payment. (You will be automatically forwarded to our property payment portal.)

Resident Forms

Here you may request a maintenance service request or send in a comment, complaint, question, or concern to our management staff. A member of our staff will quickly respond to your comments.

Additional Questions?

HI Management
11590 N. Meridian St, Ste 550
Carmel, Indiana 46032

e. info@hi-mgmt.com
v. 317.580.2537
f. 317.580.2545

Hours:
8:00 am – 5:00 pm M-F EST

FAQ

What are the length of your leases?

All of our leases are offered as a 12 month lease.

When is my rent due?

Rent is due on the 1^st, late on the 2^nd. Late fees will be charged on the 6^th of each month.

What is your pet policy?

Terrace Ridge is a pet-friendly community. There is a maximum of two pets per apartment. Management, at its sole discretion, will determine the breed restrictions, if applicable. Please contact our office for the current policy. Vaccination records and pet photos must be kept current and will be required at move-in.

There is a $200 non refundable pet fee that must be paid prior to move-in or when your pet joins your household. In addition, a monthly fee of $20 per pet will be accessed and is due with your monthly rental payments.

Do I pay my own utilities?

Residents are responsible for their electric expenses. Water, sewage, and trash removal is complimentary.

Can I pay my rent online?

Yes, you can follow the links on this webpage to pay online. If you need assistance please contact the office staff. They will be happy to explain all the different ways you can pay your rent.